Tiny Quests Forge is built by storytellers, for families. We care deeply about every adventure that lands on your kitchen table, and we want every parent and child to leave the bundle smiling. Please take a moment to read this scroll before opening your download — it explains how refunds work for our digital adventures.

Every product sold by Tiny Quests Forge — including our printable adventures, hand-painted battle maps, hero cards, the Family Handbook, the cinematic soundtrack, and all bonus tabletop kits and handouts — is a digital good delivered as an instant download. Because these files cannot be returned once delivered, we do not offer refunds after purchase or download.

While refunds are not available, we are absolutely committed to making sure your bundle works perfectly so your kids can step into the story tonight:

• If you experience any technical issue preventing access to your download, simply contact us at info@tinyquestsforge.com and we will help you right away.
• Our team will do everything possible to resolve issues, resend your link, or provide replacement files — so your family game night is never delayed.
• Have a question about how something works at the table? Write to us — we love helping new Family Game Masters take their first roll.

This policy applies to all customers worldwide, including but not limited to:

We respect local consumer rights and comply with all applicable laws, while maintaining our digital-product no-refund policy as described above.

If your bundle is corrupted, incomplete, or won't download, please try the following steps before reaching out:

• Check your internet connection and confirm you have enough free storage space.
• Try downloading again from the original purchase link in your confirmation email.
• Open the PDF with a free reader such as Adobe Acrobat Reader to ensure full compatibility.
• If the problem persists, contact info@tinyquestsforge.com with your order number and we will send a fresh link immediately.

This policy does not affect any statutory rights you may have under the laws of your country. Our priority is your family's joy at the table, and we will always make every effort to ensure a positive experience with our adventures. If anything ever goes wrong, talk to us — we're real humans who write real stories, and we want you to play.